Domain not working

Hosting Support
1

Website URL

http://www.artistformerly.com/

Error Message

Hmmm… can’t reach this page
www.artistformerly.com’s DNS address could not be found… diagnosing the problem now.
DNS_PROBE_STARTED

Other Information

I believe I’ve confirmed the A record/IP address, and the CNAME records. I’ve decided to keep the 2 nameservers with Wix. I used DNSchecker.org and it appears the domain nameserver is findable.

It’s been over 72 hours.

2

Welcome to the InfinityFree community forum! Good to have you here.

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  • Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
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3

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

The “DNS address could not be found” error is for www.artistformerly.com, and I don’t think the howto.rocks suspension is behind it. That incident covers free subdomains under howto.rocks, and the free subdomain on your account isn’t one of those. Your custom domain doesn’t depend on howto.rocks.

The status page says the registry suspended howto.rocks and there’s no further information from them yet. It doesn’t give a time for a fix.

Domain howto.rocks not resolving (Affects: Free Subdomains)
Domain howto.rocks not resolving | InfinityFree Status

I couldn’t find a source on getting a different free subdomain, so I can’t answer your first question.

Since the error is about www.artistformerly.com specifically, what do the DNS records in Wix show for it? Please post:

  • The exact A record (host and value).
  • The exact CNAME record for www (host and value).
  • What dnschecker.org returns for www.artistformerly.com, as opposed to artistformerly.com.

The error says the www name can’t be found at all, so the first thing to check is whether that record exists and is saved where the domain’s DNS is actually managed.

4

The exact record (host and value) is artistformerly.com and value is 185.27.134.201

The exact CNAME record for www (host and value) is www.artistformerly.com and value is 2d12f912-1454-40eb-afb4-54de7c986ba6.acmedns.infinityfree.net

DNSchecker returns for www.artistformerly.com: 2d12f912-1454-40eb-afb4-54de7c986ba6.acmedns.infinityfree.net.

5

Wrong, you should set it to artistformerly.com

6

Thank you, I went to Wix and made that update. I removed the CNAME altogether, and now my website works when I type it in. I appreciate your help.