Website URL
(http://scuradimensions.com
Error Message
(My domain is not attaching to my hosting account.
When I try to add it, I receive this message:
“Error: The domain cannot be added to your account. Please ensure the domain is using the correct nameservers.”
The domain is already pointed to the correct ByetHost nameserver:
ns1.byet.org
The domain is registered at IONOS. Please check why it is not connecting.
Other Information
(other information and details relevant to your question)
There are no nameservers set on the domain. Please share a screenshot if the domain management panel where you set them.
5 Likes
Website URL
(please specify the URL of the site on which you are experiencing the problem)
Error Message
(please share the FULL error message you see, if applicable)
Other Information
(other information and details relevant to your question)
Admin
January 8, 2026, 8:16am
4
Your domain is pointing to the nameservers ns1.epizy.com and ns2.epizy.com right now. These are not correct, and unless you have an account that’s at least 2 years old already (with a username starting with epiz_), it will not let you add the domain name to your account.
Please follow the instructions and use the nameservers ns1.infinityfree.com and ns2.infinityfree.com for your domain name.
5 Likes
system
Closed
January 15, 2026, 8:17am
5
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