Username (epiz_31348470) or [Website URL] vasilyfedorouk.epizy. com and vasilyfedorouk .com I believe that my domain name points to IF servers. I also uploaded the site pages using File Manager to my htdocs folder, with my intended home page called: index.html The IF subdomain site seems to wo…

[image] sculptorVF: Do I have to delete the Add domain and then retry the parked domain? Yep! Delete it from the “Addon Domain” section, reload the control panel, then add it to the “Parked Domains” section. Afterwards, you will probably need to clear your cache.

[image] HELPINDIA: You can directly host files inside your domain folder as greenreader said. If u want both domains then u should dlt custom domain and then add as parked I cannot find any domain name folder. I do not want TWO domains. I want one. I understand that my domain name needs t…

[image] sculptorVF: be able to connect the two. As I said, I cannot list my domain name as a parked domain because I get the error that : vasilyfedorouk.com is already assigned to an account and in use on another account… Delete it from the “Addon Domains” section first. See my above reply.

I cleared cache (using Edge for this), refreshed my control panel. Clicked on Addon Domains. What I see is this: Modify Addon Domain Addon Domains Document Root Actions vasilyfedorouk.epizy.com /home/vol7_2/epizy.com/epiz_31348470/htdocs But the only button I can select is to DELETE… which I a…

I also tried to do this in Chrome… same results. I cannot find any reference to my domain name inside my epizy control panel. Does IF not have any tech support to help this problem? I seem so close to solving this issue. I need the site up before the gallery I applied for tries to have a look at…

[image] sculptorVF: Does IF not have any tech support to help this problem? It’s a free service, and tech support cost money. [image] sculptorVF: which I assume means to delete my account in IF. No, that would just delete the domain, but that’s not the domain you want to delete. Open t…

Thanks. I am happy to pay you for your assistance… ok, so I clicked your link and it seems good news, other than… I still do not know what to do. The domain is assigned to one of your hosting accounts and is ready to host your website. Account epiz_31545521 Website Folder htdocs

[image] sculptorVF: I am happy to pay you for your assistance Cool. $100, Il’l send you my PayPal details :slight_smile: It looks like this domain has its own account? And you want both domain to share the same files, right? Open me Open the control panel Find “Addon Domains” Locate your c…

I had already uploaded the pages to the account and was just waiting for the DNS address to move… the site works http://vasilyfedorouk.epizy.com/bio.htm so the problem is still how to accurately get the real domain to point to the IF name.

[image] sculptorVF: so the problem is still how to accurately get the real domain to point to the IF name. See my post above

Domain name transfered to IF, content uploaded, but no connection to domain

Hosting Support

Greenreader9 April 25, 2022, 7:39pm 25

Yep. Here is how you can clear your cache, it should work now!