Domain Missing from File Manager & Erroneous GitHub Pages Resolution on farhanhamim.rf.gd

[Farhan-Hamim]

Hello InfinityFree Support,

I am encountering a critical issue with my hosted domain farhanhamim.rf.gd.

Problem Details:

1. When accessing the domain, the request resolves to a GitHub Pages 404 error page (There isn’t a GitHub Pages site here.). This is highly unusual because:

   

The domain has never been connected to GitHub Pages.

No external CNAME or A records are configured to point outside InfinityFree’s nameservers.

I have already purged all external DNS entries, ensuring the domain resolves strictly via InfinityFree’s default nameservers. The issue still persists.

2. In the InfinityFree File Manager, the domain-specific root directory is not visible. The control panel (account homepage) still shows the domain as active and attached, but the File Manager view does not reflect the domain’s directory (screenshot attached).

   

Technical Observations:

The htdocs directory structure exists under my account, but the expected domain mapping directory (e.g., /home/volX_XXX/USERNAME/DOMAIN/htdocs) is missing.

DNS resolution behavior indicates that requests are somehow being routed to GitHub’s edge network, suggesting a possible misconfiguration at the vhost level.

No .htaccess rules or redirects are configured that could explain this.

Request:
Please verify and restore the correct virtual host mapping for farhanhamim.rf.gd within InfinityFree’s environment. It appears the domain is still bound to my account but not properly linked at the filesystem or webserver configuration layer.

This issue is blocking deployment of my project, so I would appreciate your urgent assistance.

Best regards,
M. Farhan Hamim

[Meishin]

@Farhan-Hamim

the request resolves to a GitHub Pages 404 error page

Because it doesn’t.

The only thing that’s showing a GitHub Page 404 is an iframe labeled as botpress in your website.

Which means that you probably have a misconfiguration in your plugin or the plugin itself is malfunctioning.

@Farhan-Hamim

the expected domain mapping directory (e.g., /home/volX_XXX/USERNAME/DOMAIN/htdocs)

Because not all domains follow this structure.

The first domain on your account is in htdocs directly without the domain name in the path.

Given how there is a folder called htdocs in your account’s home folder, I don’t think there’re any issues.
Unless this is not your first domain of course, but it seems very unlikely to me because the website itself is pretty much working.