Domain is already assigned and in use.2

Hosting Support
1

Hi,

Two or three years ago I was using other Ifastnet free host providers (byethost) for my domain.
But currently I cannot access my account on their cpanel to modify or delete the domain and transfer it to infinityfree and I get the error “domain is already assigned and in use.2”. It seems their site (byethost) has got a problem or my account is deleted from their registry, but my website is up with my domain when I change the dns despite I have no access to the cpancel.
Is there any way to delete my domain from their registry and transfer it to infinityfree?

my domain is: Hidden by Mod

2

Are you sure it 2 - 3 years ago. Your website has a fresh installation of Wordpress on October 11.

3 Likes
4

Have you tried to contact them about this issue? Maybe they can help you with this :slight_smile:

It looks that’s automatically removed.

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5

It is unlikely that your account was deleted without any warnings. However, it may be possible.

Please double check you don’t have it linked to any other account whatsoever, especially on a different Infinityfree account you can’t recall.

If everything is okay and the issue is not solved, best contact them. They will guide you well.

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6

There is no contact info or any thing on their website.
It has only a link to create a ticket which redirected to the ifastnet website login and you shoud create an account there.
I will send a ticket there but I think this link is dedicated for ifastnet paid customers.

8

For that you only have to enter your email and password. They’re sponsor of byethost too. so probably they can help with your problem :slight_smile:

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9

Thank you! I will send a ticket there and post the outcome here

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