Hi, i’ve been trying to create a new account for Doamin msatech.com.sa but turns me to error message " domain is already added" I’m sure i delete the previous Addon domain and deactivated the account, and still not able to create a new account for my domain
I assume you’ve tried a few times to add the domain. This means the domain was probably added, however it takes up to 24-48 hours for domains to start working with InfinityFree websites. It may also be a problem with your domain provider.
Yes I’m still getting the same error “The domain name is already added to a hosting account on our platform. Please remove your domain name from other free hosting providers and try again"
If you do not remove your domain from their host. It can create this problem. Rather to check your 000webhost account to see if it exists there or not.
You’ll have to remove the 000webhost nameservers and add Infinityfree’s.
Please check if you have other accounts on Infinityfree where you could possibly have added the domain and forgot. Also, delete the domain from 000webhost parked domains.
I deleted the entire website/account in 000webhost.com and waited for a couple of days to make sure things should work, unfortunately, still i’m getting the same error.
nameseervers have been changed already before initiating this post
I’m sorry, but not yet. We’re all stumped as to why the system is returning the error it does. I need to talk with a tech from iFastNet to look into this, but we’ve been unable to find the time.
Hi there, while trying to resolve the issue with iFastNet, they asked infinityfree to contact them directly in order to troubleshoot the case and resolve it. appreciate your quick response and talk to iFastNet team so case won’t take longer.