DNS not resolving after Gandi nameserver update

[KarakalpakSupport]

Hello InfinityFree team,

I have recently updated the nameservers for my domain karakalpakvoice.org to:

• ns1.epizy.com
• ns2.epizy.com

The update was confirmed by my registrar (Gandi), but the DNS is still not resolving globally. Many public DNS checkers like whatsmydns.net show SERVFAIL or REFUSED.

Gandi support has confirmed that the issue is on the hosting provider’s side (InfinityFree), and the nameservers are responding with errors.

Can you please check if everything is configured properly on your side and help me resolve this?

Thank you in advance!
Karlibay Bekmuratov

[Greenreader9]

Your nameservers are correct, but you need to add your domain to your account before you can use it?

How to add your own domain to your account

While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like Spaceship) and use it on InfinityFree. Adding your domain name to your hosting account To add your domain name to your hosting account, you first need to have a hosting account. Even if you only want to host your own domain with us, you’ll first need to create a hosting account with a subdomain,…