DNS Instabilities - DNS_PROBE_FINISHED_NXDOMAIN

System Issues
1

DNS Instability - DNS_PROBE_FINISHED_NXDOMAIN

Since roughly the 17th of July around 15:00 UTC, there appear to be stability issues with the free hosting nameservers.

This results in intermittent issues with DNS lookups on our nameservers.

Which components are affected by this issue

All domain names using free hosting nameservers are affected by this.

This includes free subdomains, and custom domains which are using our nameservers (ns1.infinityfree.com and ns2.infinityfree.com).

Domains using third party nameservers are not affected by this.

What issues may you see

You may see various DNS related error messages and error codes when trying to access your website, such as DNS_PROBE_FINISHED_NXDOMAIN.

Due to the distributed nature of the nameservers, different regions of the world may see different results.

The issue also doesn’t appear to affect all domains equally. The 42web.io domain seems to have been much harder to reach than other domains. It’s not clear at this time why that is.

When will this issue be resolved

The nameservers appear to be stabilizing now, but you may still see some issues until the root cause is resolved. We cannot say anything for certain about when that will be.

4

I received more information about this issue.

The issues were caused by a DDoS attack targeted at the 42web.io domain. This is what caused the nameserver issues. To help mitigate these issues, the 42web.io was temporarily disabled in the nameservers to allow other traffic to keep working as well as it could.

The immediate issues appear to have been solved now.

6

This issue still affecting my “great-site.net” domain, wasn’t the issue fixed? I’m a bit confused

7

Seems to be working my end. Try clearing you browser cache. If that doesn’t work start your own thread with a link to your site and a description of the issues and well try and help

8

The issue remains, even after clearing cache, I’ve open a new thread tho, thanks!

9

This issue is still affecting my freesite.online domain, since Jul 21.

10

My 3 “rf.gd” domains / webapps are also still affected since 20 Jul

11

Have you tried accessing them on a different network or with a VPN?

It sounds like your ISP or network admin might be blocking the rf.gd domain. also try going to “https://rf.gd/” If you can’t access that, it would support your ISP are blocking the domain

12

My website is using 42web.io will the issue be fixed or should i move to another free domain?

Admin 13

I’m closing this topic.

The DNS issues have been fixed a few days ago. According to our own monitoring, the nameservers stabilized last Friday evening. I received confirmation on Saturday morning from iFastNet that the issue was fully resolved and mitigations have been implemented to help prevent similar issues.

If you’re still having issues now, then that issue is something else.

Regarding the freesite.online domain, that’s because the domain was taken down by the registry again. I’ll write an announcement for that shortly.

If you’re having any issue with any other domain, it’s not related to either outage. If you need help with that, please open a new Hosting Support topic with more information about the issue you’re having.

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