Deleted parked domain still active

Username (e.g. epiz_XXX) or Website URL

Error Message

Original domain (addon domain) was (original domain)
I had tried to change it to my new domain ( but realised I couldn’t change the document root.
I parked the new domain on the original domain great-site, however I then deleted the parked domain.
I also deleted great-site from addon domain, so that only my new domain remains.
I then copied all the files in the htdocs folder into the new document root.
However my website is not displaying. When I type in new domain it redirects me to the now deleted original domain.
Not sure how to fix this.

Other Information

(other information and details relevant to your question)

The redirect is caused not by our hosting, but by your website code enforcing the old URL.

I took a quick look at your account and see that you’re using WordPress. Here is an article I found that describes how to do this:

You may not have access to your admin area. In that case, I would recommend Method 4 from the article and change the site URL through phpMyAdmin.


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