Database MYSQL can not acces

[Bayu_Farel]

Hello, Database mysql can not acces, the database name is epiz_32335727 please help me

[Ziverre]

Hi, can you elaborate further?

[Admin]

Please try and find the actual database error message of your connection problem, and then check it against the common error messages described in this topic:

Common MySQL Connection Errors

Many websites use MySQL databases to store information and settings. However, there are some reasons why the connection to the database may fail. This article describes some commonly seen error messages when connecting to a database, as well as some general tips to keep in mind when setting up a database connection. Common Error Messages Using MySQL is great, but the error message returned if there is an issue logging in to your database can be quite confusing. Here are some commonly seen error…

If the error message you’re seeing isn’t in that topic, or you’ve double checked everything and still it doesn’t work, please share the error message and configuration (without passwords!) here.

@Bayu_Farel

the database name is epiz_32335727

No, it isn’t. Database names are in the format <username>_<database_name>. For example epiz_32335727_mydb. Please check the list of databases in the client area or control panel and make sure that you’ve created a database and are using the database name exactly as shown there.

[Bayu_Farel]

so, I will open the database but I can’t, my website also can’t run as it should when I click the connect button, it can’t connect

[Bayu_Farel]

this is the image when i press connect button

[Frank419]

This?

Unable to access phpMyAdmin

Some people experience problems when trying to access phpMyAdmin from their control panel. This usually happens after the password of the hosting account was changed. When this happens, you may see a ERR_TOO_MANY_REDIRECTS, “The page isn’t redirecting properly” or “redirected you too many times” error. This article explains what you can do to regain access to phpMyAdmin. Clear your browser’s cache and cookies for the control panel and phpMyAdmin When you change your account’s password, you wi…

[Bayu_Farel]

I have tried several times but it didn’t work either. Until now we cannot access the database

[Admin]

I checked phpMyAdmin for your database, and it’s working fine from here.

Please try clearing your browser cache and cookies and try again.