The selected custom domain is already in use on InfinityFree. If this is your custom domain, please remove it from any other accounts first.
Other Information
Hi, I am getting the following message when I want to add custom domain, but I know that this domain has never been assigned to another account. Can you check it please, thanks.
I checked it and I see the domain is assigned to an active hosting account, just not an account owned by you. It even appears to have an actively maintained website setup.
Did you recently obtain the domain name? Or did anyone else have access to it?
There are many free hosting providers that use the same infrastructure as InfinityFree. If you’ve ever used the domain with any of them, it’ll still count when trying to add it to an account on InfinityFree.
No, this domain really is assigned to an InfinityFree account. Just with a different email address, and also from a different country as far as I can tell.
I can try to authenticate you as the domain owner to remove the domain from the current account.
To verify you own the domain name, can you please configure a CNAME record for your domain name, with these settings?