Create a new account with dynadot domain

[dinofit]

Hello,
i’m trying to create a new account on infinityfree but when i select custom domain it appears: your domain is not yet pointing to ns1.epizy.com and ns2.epizy.com. Change your nameservers at your domain registrar and wait a few hours. You can also create an account with a subdomain first.
How can i resolve this problem?

[Greenreader9]

@dinofit

Change your nameservers at your domain registrar and wait a few hours.

Did you do this?

If you want more assistance, please share your domain name.

[dinofit]

dinofit.it
ns1.epizy.com
ns2.epizy.com

[HelaPortal]

Bro it literally tells you in the error what to do. You need to change the name servers to

ns1.epizy.com
and
ns2.epizy.com

After that wait a little bit then it should work. If you do not know how to change name-servers then check out your hosting’s documentation or search for a youtube tutorial on it.

[KangJL]

@dinofit

dinofit.it

I think this limitation applies

Unable to set nameservers: DNS query refused

Before you can add a domain name to your account, you need to point it to the InfinityFree nameservers first. However, some domain providers show an error like this when trying to change the nameservers: DNS Query Refused If that happens, your registrar will tell you that the nameservers must be configured first. What causes this issue Before you can add your domain to your InfinityFree account, you need to verify you can control the domain. The usual way to do so right now is by setting th…

[lovebug]

yeah it could possibly be a limitation

I checked your name servers and for most of the world it was unreachable, the few countrys it was I found that they were set to ns1.dyna-ns.net and ns2.dyna-ns.net

if youre unable to edit your name servers in the control panel supplied by them then you’ll have to switch to another domain name provider thats compatible