CPanel icon missing after login, ftp account can't access

After login, most of icon to manage account is missing.
I also can’t access FTP. The addon domain added http://quangnguyen.xyz/ redirect to somewhere.

My account id: epiz_17274132

Please give me advise.

56de56806bb48.png

Tks,
QuangNN

What you’re seeing means your account is currently suspended. The abuse detection still has some false positives so this can happen. If it does, just submit a ticket and we’ll get your account checked and reactivated. Be sure to include your account username!

Tks,
I already opened ticket. Pls help to solve it.

Brs,
QuangNN