Could not find host

### Website URL

Right now, I can access my domain but my MySQL Hostname is cannot be found. When I try to ping sql206.infinityfree.com in cmd it will say (***Ping request could not find host. Please check the name and try again.)

Question: Can someone help me with this problem?

Error Message

Ping request could not find host. Please check the name and try again.

Other Information

is this the reason why? (It can take up to 72 hours for new domains to be accessible everywhere! This is caused by DNS caching, which InfinityFree cannot control, but there are some workarounds you can try.)

You can’t ping the MySQL servers, pings are blocked.

If the message that shows on the screen after submitting the for mimics your code, you have entered the wrong DB credentials.

5 Likes
  • All our servers block ping requests. Blocking ping requests without blocking actual traffic is easily done with some well tuned firewall rules. Using pings to determine whether a host is down only works if you know that the host should respond to pings, which ours do not.
  • Remote database connections are not possible on our hosting. So even if you try to see if the database server is reachable from your computer, you’ll see that it isn’t. But that’s fine, because it is reachable for your website.

Did you just see this issue and wonder what this is about, or are you having issues using MySQL from your website?

3 Likes

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.