Could not access website Files

[Bios1234]

Website URL

http://srivignesh.live

Error Message

Could not access website files

FTP connection to your account failed, cannot obtain file/directory information.

Other Information

[Oxy]

Hi and welcome to the forum

At first it seems like terrible news and you get the impression that FTP does not work for your acc
but try to ignore it.
That error is actually related to how some items within the client area communicate with each other, check and work internally
which sometimes for various reasons are unable to complete the task

But in 99% of cases, I’m sure that your FTP works, which you can check by starting file manager (monsta FTP) or another FTP client

of course, if you follow this procedure

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

[Admin]

I’d have love to have check this issue for you and helped you, but I can’t do so if you delete everything within an hour after submitting your request. Please understand that this is a free hosting community forum, so you don’t get instant help 24/7, but we can help you if you give us the chance.