I’m experiencing an issue with my website where some visitors receive a “Cookies are not enabled” error when accessing the site.
The website has been working normally for a long time, and I even demonstrated it to my client before completing the project. The problem only started recently.
Details:
Domain: thevipclubdiamonds.com
Using a custom domain
Hosting is paid (not free hosting)
Some users encounter the cookies error even in Chrome and on iPhone devices.
The issue appears inconsistent because the site still works for some visitors.
Accessing the URL with www and ?i=1 seems to work in some cases.
I also recently received the following email:
"Account Performance Notice
Hello,
We noticed your hosting account (if0_39865756) has been experiencing significant traffic growth. Your site is doing well!"
Could the recent traffic growth, security system, browser verification, cookie handling, or any server-side changes be related to this issue?
I would appreciate any guidance on what to check or whether there have been any recent platform changes that could affect cookie detection on existing websites.
Thank you for clarifying that the email and cookie issue are unrelated.
However, my actual problem is that visitors are being redirected to sv101.ifastnet.com/cookies.html even though cookies are enabled.
The issue affects multiple users and devices, including Chrome. The website has been working fine for a long time and no major changes were made before this started happening.
Also, this account is on a paid Starter Hosting plan, not a free hosting account, so I don’t believe the free hosting hits limit article applies to this situation.
Could someone please help identify why the cookie verification is failing or what can be done to resolve it?