Concern: Client Area/Control Panel NOT counting Hits

Website URL

I don’t think my websites matter in this, but here is one: jri.rf.gd

Error Message

In InfinityFree’s Client Area, and in VistaPanel, they always show 0 hits.

Other Information

This has recently occurred for all of my hosting accounts a couple of weeks ago. I originally thought it was because no one was visiting my sites, so I manually make hits to my sites. However, even my own hits aren’t counted!

I had a security tester test my JriMail service, and his hits weren’t counted either. To make sure I wasn’t going crazy, I checked Cloudflare Turnstile, and it reports that there were authenticated and non-authenticated attempts. This indicates that there are hits, but none of them are accounted for.

I don’t want my hosting accounts to shut down for Inactivity, I am worried that this may happen due to a false report of Hits.

4 Likes

I would guess that the hits are probably correctly counted on the server and its just the stats display that is broken

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I also have this problem.

That’s normal behavior, I believe the panel only updates once every x hours (I think it is 8, but could be confusing that with something else). The hits counter is not a live counter

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I know this, and I also know the counter resets every 24 hours. But the counter never seems to update past 0, even after waiting 8 hours, after making 10 hits. That’s not right.

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I was thinking that if it does update every 8 hours it might be good to have 3 slots to hold the hits count and display the sum of all 3 for the total hits in 24 hours

Have a pointer that updates one of the slots with the new count after 8 hours then clear the count and move the pointer to the next slot

After slot 3 go back to slot 1

1 Like

I assume that when it updates it counts the logs from the past x hours

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Now I know that I made over 100 hits while working with my mockup WordPress-powered site, which spans 10 hours. None of them are accounted for!

I’m seriously concerned here. It’s not a cache problem, it’s a vPanel problem right now.

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I think my stats haven’t changed for ages either

I know I’ve seen 0 hits and that 26 MB there for quite a while and for sure I have downloaded more than that while testing

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Inode/Disk Space/CPU is updating correctly, but not Bandwidth and not Hits.

:fearful:

I used to see Hits working fine a while ago, but for me they’re also not counting now. Wierd, i’m pretty sure i visit my own site a lot.

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Im glad to see that the Hits counter is working for me now.

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“Fun” fact: the hits not being counted was actually the cause for the inactivity suspension issue yesterday. But yes, the issue is fixed now.

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I was just wondering if that was the case.

at least an inactivity suspension we can reactivate the sites ourselves, so the impact is minimal

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wow I have hits for the first time in ages :+1:

6 Likes

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