.co.za domain

[Admin]

@Thuthukani

I need to figure out why though they’re set but still not working.

As you can read in the article:

@Admin

Before you can add your domain to your InfinityFree account, you need to verify you can control the domain. The only way to do so right now is by setting the nameservers at your registrar.

When setting the nameservers for your domain, your registrar may check whether the InfinityFree nameservers contain DNS records for your domain name. This will fail, because the DNS records for your domain name are created when the domain name is added to your hosting account.

Strangely enough, it seems that you were able to configure the nameservers, but according to your description, the settings have not taken effect.

Judging by this statement:

@Thuthukani

From domain providers, they said it seems like infinityfree rejects it.

Which is explained by:

@Admin

So InfinityFree requires the domain name to be configured before the DNS records are set up, but your registrar requires the DNS records to be set up before the domain name can be configured. Because of this contradiction, you’re unable to setup the domain name with that domain provider.

Note that in some cases, this limitation is not placed by the domain provider but by the registry itself. If so, the domain cannot be hosted here, regardless of which registrar you choose to use. It’s possible that .co.za domains have this restriction as well.