Website URL
explorenow.infinityfreeapp.com
Error Message
CName Record not found under the Advance settings
Other Information
I added a CName before, I think its called “www”, not sure if that is what causes the option to disappear…
I tried exploring the InfinityFree dashboard and the control panel (cron jobs, domain types, SSL/TLS, IP Blocker, MX Entry, SPF Records, Addon Domains, Sub Domains, Aliases (Parked Domain), but I don’t see the interface like the Records CName interface, or any options related to that)
3 Likes
sorry, the third option should be removed, but I am not sure how to edit the post
That is very weird. My guess is that something changed with the panels code cause some custom configuration settings to hide the option.
You can bypass this by logging into the control panel, then clicking the link below.
https://cpanel.infinityfree.com/panel/indexpl.php?option=cnamerecords
I also removed the floating #3 for you
13 Likes
The panel is hidden by iFastNet, I’m assuming because of this:
Just to let you, or anyone else watching this topic know, the issue is known and being investigated by iFastNet. It doesn’t seem super easy to resolve, and based on what they think caused this it would have been broken for three weeks already.
Now we just need to wait for them to fix it.
8 Likes
system
Closed
October 26, 2023, 3:37am
8
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
Hey, seems like a few minutes ago,
The CNAME option has been re-added to the Control Panel!
6 Likes
Admin
November 9, 2023, 7:03pm
12
Yes, that’s correct! The underlying issues with the CNAME records has been resolved now, so it was deemed safe enough to restore the CNAME section.
7 Likes