CName Record

I am attempting to install my CName records but I ulpoaded 2 entries. When I try to delete the incorrect entry I get Invalid TLD error. What can I do to delete the incorrect entry?

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Welcome to forum!

Can you please screenshot or make a short video on the error? If you are not allowed to upload it, let me know and I can give you permission.

Can you also screenshot the page directly before the error?

To clarify, screenshot what happens right before you click submit.


Make sure you are copying the records directly from the client area, and check for extra spaces before and after the record before you click add.

I understand. My first enrty was doubled because the open box isnt long enough to see the entire set of numbers before I hit submit.

So you have it entered correctly now?

yes, on bottom


Let me know if you have any other questions!

Does it matter that there are 2 entries?

It does not. That doesn’t affect anything.

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Awesome thx

Is there a reason this still says not ready? I submitted the info yesterday.

DNS changes can take up to 72 hours (3 days) to propagate around the world.
Also, make sure your CNAME records are set up correctly in cPanel.


I did input proper information in both boxes in CNAME so i will wait until tomorrow evening.

Well, you can see the record does not match

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I’m pretty sure those need to be deleted by a server admin.

Which record are you unable to remove? The first or the second one?

Is that first record the broken one? Because it will not interfere with any new CNAME records you’re setting up unless they have the same name (which I’m pretty sure they won’t have).

The post with the screenshot at 1:24 pm, I cant delete the first entry. The second entry is the correct one.

It does not matter though,

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