CNAME record is not approved

[anesalg]

I have entered a cname record from zoho mail to my dns , it’s been 5 days since i did that and the CNAME is not yet approved, why? and what should i do

[Frank419]

What is your domain? I remembered that free subdomains didn’t work on ZoHo.

Also please provide screenshots about the CNAME ZoHo wanted you to setup and what you had setup.

[anesalg]

[anesalg]

yes i have used a free subdomain with great-site.net extension, is there an alternative to zoho that i can use with free subdomain with CNAME record ?

[Frank419]

@anesalg

that i can use with free subdomain

There’s a service called ImprovMX which should support subdomains.

How to create free business email with ImprovMX

Contents Introduction. Prerequisites. Receive mails. Send mails. Note. 1. Introduction. This guide is intended for users who are using the free plan and want to know how to obtain an email with the format “name@subdomain” (e.g.: [email protected]). It will consist of two sections: on the one hand, how to receive emails and, on the other hand, how to send them. The ultimate goal will be to have a personalized email as an alias for our email client, so that we can receive and send emails from Gmai…

You’ll need an active GMail account in order to act as a mail server which can then handle recieving emails, as well as sending emails with GMail “send mail as” option.

[Admin]

The Zoho interface isn’t really clear on this, but I’m guessing that the CNAME record should be setup for zbXXXX.dropix.great-site.net. As you can see in the screenshot of our panel, you have setup a record for zbXXXX.dropix.dropix.great-site.net, which is a different name.

Please try to setup the Zoho CNAME record for zbXXXX.dropix.great-site.net instead.