Hey there,
I am having a recurring on/off situation. I get a Error 521 when I try to access the website sometimes. All my DNS is configured properly: I have the A records with the IP Proxied through, same with www.
My SSL is a self trusted certificate as I use the edge certificate from CloudFlare. Everything is in order as SOMETIMES it works but sometimes it dosen’t.
I would like to know the cause of this, why does it sometimes work and sometimes dosen’t and gives off “Web Server Down”. If anyone can help me, would be very much appreciated, please ask for more details if needed!
Thank you very much
KangJL
December 4, 2022, 4:32pm
2
Your hosting account is on affected IP
FTP Errors, Missing Files, and Websites Showing Connection Refused
This topic is to merge the two related current outage topics from here and here .
Starting early November, several servers got overloaded with new accounts, causing a lot of stress on these servers. Because these servers were still using an older HDD-based storage cluster, instead of the newer SSD-based cluster that’s powering most websites nowadays, the storage could not keep up causing a lot of impact to all sites hosted on the…
4 Likes
Okay, how do I change it, how do I fix?
Please read the article. It includes that information.
2 Likes
I cannot find it, Can you please show me?
It is literally labeled “What you can do”
What can you do to fix this
Which options you have depends on the current state of the hosting volume of your account.
If your hosting volume is already being migrated , then most likely you won’t have access to your website files. If you have a copy of your own website files, then you can move your domain to a different hosting account and reconstruct the website there. If you aren’t able to reconstruct the files yourself, you have no option but to wait. Your files will appear again automatically.
If your hosting volume is not being migrated yet , then you still have full access to your files, which means you can migrate your website to a new account. Please see this article for details on how to do that.
If you don’t care about migrating your current website , then of course you’re free to remove the domain from your current account, create a new account for the domain and set up your new website there. You can do this regardless
If you don’t mind waiting , then you can just wait for the migration to complete. If you don’t do anything, your website will automatically be restored after some time.
5 Likes
system
Closed
December 11, 2022, 6:19pm
7
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