Can't login to Wordpress except from within the Infinityfree control panel

Hosting Support
1

Website URL

tptxdev.infinityfree.me

I can’t login to Wordpress except from within the Infinityfree control panel

I have tried resetting it but I am still having issues.

Assistance is greatly appreciated

2

WordPress login details is not your Client Area login nor your hosting account login.

If you don’t remember setting a password when installing WordPress, then you probably can only login with control panel, unless you reset the WordPress password. Resetting client area password or hosting account password will not help at all.

3

That was helpful. Thank you.
So there are two ways to access the wordpress admin panel and the first way seems to be through the softaculous area of infinityfree control panel and the second is to login directly to the wordpress admin panel. The second way requires that I first set the password from within the Wordpress admin panel which I was able to do. The information you provided helped me get there. Thank you again.

4

This was the AI summary:

  1. Softaculous access (via InfinityFree control panel):
    Lets you open WordPress admin directly (shows admin URL & username, can reset/reinstall if needed).

  2. Direct WordPress login (/wp-admin):
    Normally used day-to-day, but the password must already be known or reset via database/Softaculous — you don’t set it inside the WP admin panel first.

So: Softaculous is your “back door” to recover access; /wp-admin is your regular “front door.”