(please specify the URL of the site on which you are experiencing the problem)
My website which is hosted with InfinityFree was accessible to me before with my usual login details which haven’t changed and were stored somewhere secure but I all of a sudden can’t login with my usual credentials anymore and again nothing has changed. The only difference is that the site is tied to infinityfree through the softaculous app.
Thank you! This helped me figure out the issue! I wasn’t aware that the Wordpress software that my website is using wasn’t intrinsically tied to the general Wordpress.org website. It was a confusing concept for me to understand but I’ve finally got it!