Hi. I’ve been trying all day to install the certificate, but it’s not working. Nothing is happening at all. I tried installing it automatically and manually, and I also tried just waiting. I even tried reinstalling it and choosing a different provider, but nothing helped.
I’ve got a certificate from free SSL certificates, and it says ‘issued’ there. When I click on my website, it says no SSL certificate was found. At this point, I need to install it. The problem is that this doesn’t work for some reason. I’ve tried both manually and automatically.
By manually I assume that you’ve tried to upload the SSL certificate in the control panel, if so, does it show as uploaded but it does not appear on the site? Are you getting any error messages?
By any chance, do you happen to be on any of the affected volumes (vol1_7 / vol1_8)? This could explain why you’re facing issues, as these volumes are currently being migrated to PHP 8.2.
I’m asking because the IP address your website is on (185.27.134.179) has been used for sites on vol1_8:
Please read the text on the banner pinned at the top of the forum:
Since the servers are in the process of being upgraded, issues are expected to appear. For some, their websites seem to be inaccessible. In your case, it seems that your SSL configuration isn’t being reflected on your website. This is likely related to the migration; it should be fixed once it’s complete.