Can't install softaculous app on my site..please admin help me...!

[NazmulRana]

I am new on this hosting services…I want to install WordPress on my website…but I can’t enables the softaculous app installer on my cpanel…when I click on softaculous app installer button…it redirect me to a blank page with"You need to login" type message…then when I again click on login link…It again redirect me to cpanel…So I can’t access my “softaculous app installer” …please admin help me and solve my problem…
My site username:epiz_24186779
My site url::http://mobilepricebd.epizy.com

[Ergastolator1]

https://infinityfree.net/support/your-ip-address-has-changed-please-log-in-again/

[NazmulRana]

@Ergastolator1 The error says, “you are not logged in” go to login.

[Ergastolator1]

I know, but did you read the KB article I posted to know the solution? If not click on the blue bold link.

[NazmulRana]

Yes…I have read it and got my problem…

[Admin]

Which domain/port do you see in the address bar of the login error page? Does it say scriptinstall.rocks:2082 or cpanel.epizy.com?