Can't download wordpress files from htdocs folder

Username (e.g. epiz_XXX) or Website URL
(please specify the website or account you are asking about)

Error Message

An unknown error occurred during download.
An unknown error occurred during copy.

I am trying to copy the files from the wordpress site listed above, but I can’t copy or download the files.

@allroundernaman any help?

Hi there,
Try to use a ftp client (filezilla).The online filemanager is not good for downloading


I managed to do it by downloading everything individually. Thank you

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Yes there’s file limitations on to download files as mentioned by iFastNet Support.
You need to download files (not folders) individually.

Alternatively, use Filezilla or other online FTP manager, as I personally use

Well I hope this solved your answer.

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