Cant connect to database

My website URL is:

What I’m seeing is:

Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at sql100.byetcluster.com . This could mean your host’s database server is down.

  • Are you sure you have the correct username and password?
  • Are you sure that you have typed the correct hostname?
  • Are you sure that the database server is running?

If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

I’m using this software:

Additional information:

i have not touched any p.w

i don’t even know how to check that

i am pinging, through cmd on admin, both sql100.byetcluster.com [from the page] and sql100.epizy.com [from mysql page on the dashboard] and both are unreachable.

on my browser i can refresh and it gets a hit sometimes on the 3rd try, while some stuff just wont run.

I am getting this error constantly.
Support told me to optimize my code, but that didn’t solve it.
It is important to say that, my code has always worked well, suddenly the error “error connecting to the database” started. Not to mention that access to PHPMYADMIN does not enter most of the time.

I hope it’s maintenance. I really like the service

I am experiencing the same exact problem

Which “support” did you contact about this? Because we don’t provide any support for free hosting.

As for the database error, please see this article to start:

https://infinityfree.net/support/common-mysql-errors/

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I am pretty sure that i haven’t done anything wrong and i am still getting the same error message

If you’re getting that error message, it means something is wrong. I don’t know what is wrong or why it’s wrong, which is why the article I linked to can help you figure that out.

We provide a knowledge base to help solve problems, not help someone blame you for the problems.

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thanks, its just weird because it is not every time… it would happen once or twice or 3 times then it works for a number of times in a row. i will read that article. much appreciate it. i understand this is a business and i am not paying so i cannot expect to be a waste of time and resources. but this forum is awesome, i have never built a website before, and this place has answered every single question i have had, even when it is my fault. love this service, and if it was not for infinity free i would not have started this project ever. thanks again!

ok, so the wp-config.php file has the db host name sql100.byetcluster.com but on mysql page on my dashboard has the db host name as sql100.epizy.com

could that be the issue?

No, the byetcluster.com and epizy.com all point to the same IP addresses. So unless there is an issue with one of the domains, they work identically. And if there was a domain issue, you’d get a different error.

There have been more reports of issues with some database servers. I’ve seen sql100 and sql300 more often there, so I’m starting to suspect that your database is misbehaving in some way. I’m going to try to find out more about this.

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any news on this?

The only news I have is that I haven’t heard anything from anyone about this. No more error reports and no more solutions.

Do you still experience these issues?

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