Can't connect ftp

Website URL

(please specify the URL of the site on which you are experiencing the problem)

Error Message

connection timed out,could not connect to server

Other Information

is password my login password for infinityfree?

Can you check my account and email me with how to solve this?

Hi and welcome to the forum

Please read this

Please note that your FTP password is NOT equal to your client area password. By default, the FTP password is randomly generated.


click the accounts tab at the top, choose the account you need from the list
in the side panel click on ftp details and it’ll show your ftp login name and password

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