Can't add my domain to InfinityFree

Username (e.g. epiz_XXX) or Website URL

Error Message

The selected custom domain is already in use on InfinityFree. Please remove the custom domain from your other account at InfinityFree before you can add it to a new account. ←

This is the error it shows me when I try to add my domain to InfinityFree, even tho I never added this website here, as I just got it.

Other Information


please use another domain

I can’t, I need this domain for my support discord.

Indeed it cannot be reached cause it is not hosted, I wanted to add it to InfinityFree to host it.

Hmm sorry i can’t solve it


After a quick dig lookup;

; <<>> DiG 9.11.3-1ubuntu1.12-Ubuntu <<>> ns
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17026
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 4096
; COOKIE: 02c3c7bf23d17b40ebf2e9945efc5742b17f460e0d8707fa (good)

;; ANSWER SECTION: 299 IN NS 299 IN NS 299 IN NS 299 IN NS

;; Query time: 35 msec
;; WHEN: Wed Jul 01 11:28:34 CEST 2020
;; MSG SIZE rcvd: 152

Assuming I got your domain right, your domain is still on FreeNom’s nameservers, so their is no way It can possibly already be on the system (I wouldn’t know though), but check to see if you already created an account for it, so try changing your nameservers to Infinityfree’s and try again. Otherwise you might have already created an account.


Because it is a free domain, someone may have originally had it for a year, then not renewed, but left it on InfinityFree, or a MOHF powered host.

So try adding it again, and chaning your nameservers, if not I have no other explanations.



Sorry @Gabriele , In case you didn’t know,
Follow this guide;

Through, and attempt to add it again, if not then my other explanation is the only reason

Thanks a lot for your support, I really appreciate it. I’ll try it right now.

Yeah sadly it won’t do anything, always same error. Thaks a lot anyways.

try another domain but this is the choice

Yes, there are no other possibilities now, only @Admin can check to see who the domain is assigned to.

1 Like

Wait, I just noticed something, do you have any connections to the website @Gabriele ?

Nope, I called this domain verge cause of my discord bot that is called Verge.

But just now I thinked, is it possible that the person who owns previously hosted the verge domain but then since 1 year passed, he created another domain called theverge to avoid paying more for the domain?

you may want this domain

1 Like

Yes, someone must have went through FreeNom or InfinityFree, to redirect the domain name to, the technology website, as it must be a special reserved domain and you slipped through the system with it, as it seems to be redirected at a registar level (Higher than what you would be able to overide).

Sorry About that.

1 Like

So where did you host your domain “” before? Is this the first time you are trying to host it or have you hosted it somewhere else?

I never hosted it, I got the domain yesterday and tried to host it for the first time at InfinityFree