Can't add domain

Hosting Support
1

I was trying to add my domain name helpinearn.cf

shows an error: Invalid Domain, please check your input…

but it is active and I added the name servers too.

2

What’s your domain name?

3

helpinearn.cf

5

please give me solution

6

I checked on my local dig instance and the nameservers are there. Can you please make sure you copied the domain without space at the start and at the end, and if you copied it with spaces, delete the spaces and then add it again?

7

ok dear i am follow now

8

This could be due to already adding the domain to this or another account or, you have not changed the nameservers as required or not enough time has passed since changing the nameservers…

Remember, you need to change the nameservers on a domain via registrar control panel BEFORE adding it to your account, it may take 24~72 hours to completely update the nameservers.:

Please verify your nameservers and/or change them to:

(The nameservers are changed via your domain registrar control panel, NOT your hosting control panel.)

ns1.byet.org
ns2.byet.or
link5 add same on my domain

After changing the nameservers you may have to wait 24~72 hours prior to being able to add the domain to your account…
Once the name servers are set it may take upto 76 hours before the domain can be added here.

Name servers MUST be set before adding the domain here, if your registrar REQUIRES that you add a domain before setting the name servers then you will need to use a different domain name / registrar (or contact there support requesting they manually set the name servers). We are NOT able to add domains to the vPanel without the name servers being set firstly. If this is a requirement, on our premium hosting we do allow domain names to be added without the name servers being set. Please do NOT create a support ticket unless you have waited at least 48 hours after succesfully changing name servers / adding domain.

9

i have following same your suggestion . type domain for add domain but not get a result.

10

Then I think some DNS resolvers have this nameservers change still not propagated, because I tested it with dig and 1.1.1.1 DNS resolver and it’s propagated on my end. You need to wait at least 24 hours before you can add the domain again if you can’t add it.

1 Like
11

yes i can sure you not have a space .

12

ok i will wait thanks dear for given a instant response.

1 Like
13

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