Can't add custom domain name yet

Hello, I want to add a custom domain name to umart.e pizy.c om

I have changed the name servers on my custom domain to and since yesterday but when I try to add it as an alias, I get this error

Error Adding Domain…

This could be due to already adding the domain to this or another account or, you have not changed the nameservers as required or not enough time has passed since changing the nameservers.

Remember, you need to change the nameservers on a domain via registrar control panel BEFORE adding it to your account, it may take 24~72 hours to completely update the nameservers.:

Please verify your nameservers and/or change them to :

(The nameservers are changed via your domain registrar control panel, NOT your hosting control panel.)

Hello, and welcome to the forum!

Can you provide the domain that you wish to add so I can take a look at its configuration? Additionally, feel free to click the :black_flag: icon on any spam posts.


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Thank you, the domain name is

Although you have changed your nameservers, you did so recently. You need to give the DNS changes time to update, so try adding the domain to your account tomorrow.

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I just checked the nameservers and they are pointing to, not to us.

Can you please change the nameservers back and then try again? But as Greenreader said, please give it some time, because DNS changes can take some time to take effect.


The nameservers were actually changed, just not propagated.


Okay, thanks a lot


Oh, my bad, I didn’t check correctly.

This provides more insight as to what’s actually happening here: Dig web interface - online dns lookup tool

Please make sure that you set your domain’s nameservers through your domain registrar. Note that this is NOT the same as adding NS records to your domain’s DNS records.

Because it seems that adding the NS records to your domain’s DNS records is what happened here.


Hostry is a dns manager, you add their nameservers to your domain registrar dns then you are able to manage that domain nameservers through their service

Is this going to be an issue

Is this going to be an issue


You need to set the nameservers directly to set up the account. After the account is set up, you can show your website using “A” records if you want to use a 3rd party as well.


Thank you for your help, I’ll correct this

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I’ve been to add it, thanks

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