Can't access site

Website URL

aacoastalseptic.com

Error Message

Just keeps trying or eventually times out

Other Information

I can’t access my website, seems to be configured correctly via dns, etc. Can be seen by some websites like isitdown, but I have tried accessing it via multiple cellphones, laptops and computers to no avail. I can access the cpanel url, but not the webpage.

No issue

7 Likes

Hmmm, I checked on cell phones, laptops, and desktops, some of the desktops I removed adblockers, reset browser settings… Nothing happens for like 5 mins. I use ATT Air I believe it is called for home internet (5g home internet) and it geo locates me in orlando when I am on the other side of the state, also ATT for cells… Could that be an issue? Maybe banned from… well no that wouldnt work, it would be site specific and I didnt ban any urls.

i get connection reset after awhile

EDIT: My domain host shows connected status, then if you hit refresh it shows in propagation….

I just tried to check your website, but it doesn’t seem to point to our hosting anymore. The nameservers are pointing to supposedly a different hosting provider, but the actual nameserver addresses are not valid.

Do you still need help with this issue? If so, please restore your DNS settings first.

5 Likes

I changed the nameservers as a test to see if its IF or possibly my domain host. Still in propagation atm

I dont know whats going on, I switched NS and that didnt seem to work, yet an AI says everything is configured correctly, so I put it back to IF’s NS, AI says same thing, everything looks right, but attempts timeout for me

It looks to be working for me. Try clearing your browser cache to make sure your browers isn’t trying to pull an old version and bugging out

5 Likes

I guess its an IP ban? I turned on a VPN and could access the site, kind of worries me though, I have 5g home internet via ATT, nothing running through it can access the site, and my two cells, on their own 5g connections ALSO cant access the site, so is all ATT IPs banned? I know I never did anything to get banned for so its likely a blanket network ban, which means any customers that also use ATT wont see the site.

It is possible that there’s an IP ban. If someone on ATT with a similar IP to you triggered the suspicious activity security, it is possible that your IP with caught in the range that was blocked.

That said the fact that you have multiple devices each with their own connection (from the way you said it I’m assuming the mobiles aren’t just connected to your home wifi?) it would seem more likely the ATT could be blocking your website from their side.

4 Likes

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