Can't access file

[Necro_PC]

Website URL

suttingdown.rf.gd

Error Message

404 not found
(please share the FULL error message you see, if applicable)

Other Information

I uploaded the html and mhtml file via ftp, and when I logged in, a 404 not found error appeared, even though I checked permissions. and thank you

[solace-ken]

Hi,

Welcome to the forum.

If you log in to your InfinityFree account and go to your account you should see your website IP address. What is it?

[Greenreader9]

The IP is 185.27.134.137, but that does not matter. You want to look at the hosting volume for the upgrade.

@Necro_PC - can you provide the hosting volume of your account? Also, I see a 403 error on your website, not a 404.

[solace-ken]

@Greenreader9

You want to look at the hosting volume for the upgrade.

Got it. Thanks.

[Necro_PC]

Sorry for the delay, this is vol15_5

[Necro_PC]

If I go to the file, for example, www.suttingdown.rf.gd/htdocs/file.mhtml, I can’t access it and error 404 appears even though I uploaded the file correctly via ftp

[ChrisPAR]

That’s because you aren’t meant to go to www.suttingdown.rf.gd/htdocs/file.mhtml, but www.suttingdown.rf.gd/file.mhtml.

Redirected to InfinityFree 404 error page

While working on your website, you may be redirected to the InfinityFree 404 error page. This article explains why this typically happens and what you can do to fix this. Why do I get a 404 error When you try to access a file on a website, the server tries to find the matching file to load. By default, it works like this. Suppose you have a website http://example.com which is linked to the folder htdocs in your hosting account. If you then try to load a certain URL, like http://example.com/blo…

[Necro_PC]

@ChrisPAR

That’s because you aren’t meant to go to www.suttingdown.rf.gd/htdocs/file.mhtml, but www.suttingdown.rf.gd/file.mhtml.

but if the folder is not in htdocs folder ?

[Ziverre]

Htdocs is the root directory, you shouldn’t be able to upload any files outside it.

[ChrisPAR]

As said by @Ziverre above, htdocs is your website’s root directory, anything outside it is automatically deleted (which I guess is the reason you cannot see them):

@Admin

Make sure to upload your files to the htdocs folder

When uploading website content, please make sure you’re uploading it to the folder called htdocs. Other hosting platforms may have a folder called public_html or www which is used for website files. On InfinityFree, this folder is called htdocs.

Files uploaded outside the htdocs folder are automatically deleted, so please make sure to upload all content to the htdocs folder of your domain.