(I can’t access my admin panel or my website it’s not down it just it doesn’t show anything after the loading just a black screen)
(There is no error message)
(I create a new account and a new website)
Admin
November 1, 2024, 10:50am
3
I checked your account and I see it’s less than 24 hours old. It can take up to 72 hours for new domains to be accessible everywhere. That’s caused by DNS caching, which is out of our control, but there are some things you can do to be able to see your website already:
If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see:
An advertisements page, with ?z being added to the URL.
An error saying “This site can’t be reached”.
This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now.
6 Likes
system
November 8, 2024, 10:50am
4
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