Cannot view my website

Hosting Support
1

Hi,

I have created 2 sub-domains for my same website; but cannot view it. One says
404 We couldn’t find that page. And the other domains; access denied 403.
Initially, was showing our website is coming soon.
I deleted the sub-domain folder, and re-created the folder; but now showing 403, 404 error.

Please help

2

What are the domains? Also, use the correct category next time. The informal category clearly states that it is not for support requests.

4 Likes
3

Sorry I am new here.
The domain names:
https://fantasyiptv.great-site.net/
https://fantasyiptv.kesug.com

4

All my web files are located in subdomain folders in htdocs

5

Even then, please make sure to read the information provided to you. If you select a category and it says in all caps THIS CATEGORY IS NOT FOR SUPPORT REQUESTS, then it means you shouldn’t post your support request there.

I had a look at your account, and I see a number of issues to address:

  • Please note that almost all web hosting servers run on Linux, and files and directories on Linux are case sensitive. It appears you renamed the directory fantasyiptv.great-site.net to Fantasyiptv.great-site.net. Please change it back, because the server won’t look for the files in that directory.
  • The directory names for fantasyiptv.great-site.net are correct. However, there is no index file in the directory. The server will look for files named index.php, index.html or index.htm (in that order) to find a home page. If no home page is found, it will return a 403 Forbidden error instead. Please make sure you have a valid index page.
  • The application uploaded appears to be an Express (Node.js) application. However, we only support PHP on our hosting, not Node.js, so you will not be able to host this here.
4 Likes
6

Thanks for your information. I can view my site. At the moment I cannot send any messages; failing

7

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