Hello, There are problem to reach my infinityfree websites too with Virgin Media. I cannot reach FTP at all, and websites cannot open. But when I use my mobile with mobile data there are no problem. Mobile company: EE. Not only infinityfree blocked with Virgin Media, other hosting sites too. I…

Can you share your URL? The problem is probably DNS cache, not the ISP.

Hello, I answered to you, but my answer deleted. I see you have wifi on, do you connect Virgin Media? If yes, that is the problem.

Your question was note deleted, it was moved. You mentioned that you had issues opening websites and blamed Virgin Media, however they are probably not at fault, DNS caching probably is.

I answered to that post. Why did you moved those answers? Virgin Media blocking few webhost sites. Maybe he/she using Virgin Media and that is why cannot open the site. I do not know why Virgin Media do this. It is stated this year.

[image] lanszelot: Maybe he/she using Virgin Media and that is why cannot open the site. No, it could be DNS propagation or [image] Greenreader9: DNS caching The reason Greenreader split your topic was most likely because of this: [image] lanszelot: I cannot reach FTP at all, and…

First of all thank you for your answer. I cannot reach infinityfree part of it. FTP I can reach from phone or other provider. FTP client shows “no IP address” with Virgin Media. I can reach infinityfree main website, and controll panel, there I can use everything. But: “hyperphp” I cannot reach a…

Can you share the error messages when trying to connect over FTP? Do note that your modem/router could be at fault. See: [image] Help, I cannot connect to FTP File Management and FTP Being able to access your hosting account over FTP is very important to manag…

[image] lanszelot: FTP client shows “no IP address” This is the error message

Hi lanszelot, The fact that you can reply here means that you have a working internet connection with a working DNS, so I’ll rule those out. For FTP access, would you please tell me if you’re using the web file manager or FileZilla that is installed on your computer? If convenient, would you pleas…

Cannot reach website

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Greenreader9 January 14, 2024, 3:09pm 9

Can you share the error messages when trying to connect over FTP? Do note that your modem/router could be at fault. See: