Cannot connect to FTP

I have entered the following:
and when i click connect all i get is 530 login authentication failed
Critical error: could not connect to server

I am using filezilla ftp

Status: TLS connection established.
Command: USER epiz_24639476
Response: 331 User epiz_24639476 OK. Password required
Command: PASS ***********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Did you try the recommendations from this article already?

1 Like

Actually I am having a similar issue on my domain as well, and the website is taking to long to respond and times out.

I checked my name servers and they’re not valid at this time but I am unable to update them.

I get following error:

Connecting to FTP server "" as "USERNAME HERE" ... failure (Unknown Error)

and (when I try to connect to it thru the CPanel:

Could not read from the socket


Same here. Seems like the ftp server ist not reachable again.

So…waiting for reply

Is there any update on this issue yet?
I just want to backup my htdocs files but I can’t access it via online file manager or filezilla.

I’m having same problem with cpanel online directory it said
could not read from the socket
and when using filezilla

Status: Connection established, waiting for welcome message…
Response: 421 3900 users (the maximum) are already logged in, sorry
Error: Could not connect to server

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