Cannot connect to ftp

[haiflosse]

Website URL

computerkurs.wuaze.com
(please specify the URL of the site on which you are experiencing the problem)

Error Message

i will not get an error also when I enable the debug in filezilla
(please share the FULL error message you see, if applicable)

Other Information

When I press connect I will get a white site. Hope someone can help me there.
(other information and details relevant to your question)

[Oxy]

WB

Without a screenshot, it’s hard for me to give a proper answer but I think this is the problem ( The website directory is missing)

Redirected to InfinityFree 403 Forbidden page

While working on your website, you may be redirected to the InfinityFree 403 error page. This article explains why this can happen, and what you can do to solve it. The website directory or missing (or is in the wrong location) Before checking your website, you should double check the directory on your account that your domain name is linked to. By default, when you create a website with a certain domain name, that domain name will be linked to the folder named htdocs. Any additional domains …

[haiflosse]

Hi!
Thanks for the answer.
it was correct. I rename index2.html. But I change again the name. The website is still ready but it is still not possible to get a connection via filezilla with the ftp connection.
Here a screenshot of filezilla with the white site on the right.

[Oxy]

to see the log you have to click here

and of course, connect to the server.

How to get full logs from FileZilla

When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections. This article explains how to get this information. Enable debug logging To enable debug logging in FileZilla, you’ll need to do the following: Go to Edit → Settings… Scroll down to the Debug page. Ensure that “Show debug menu” is enabled (it is by default). Update the…

[haiflosse]

Thanks for the answer.
the 2 files of the upload was from an other ftp connection. I forgot to delete it.
Also I enable the debug but don’t get any message.

[Oxy]

Before connecting, make sure it is like this in the settings

Pay attention that often after you turn off the FZ debug level becomes 0
so it is necessary to set it to 2 again before the connection.

@haiflosse

the 2 files of the upload was from an other ftp connection

Is that connection related to this hosting or not?
When you used it, did you see the hosting content (files) in the right window (server) ?

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Have you ever successfully connected via FZ to ftpupload.net ?

When you started FZ for the first time and connected to ftpupload.net, did it ask you something about the certificates and did you approve it?

Have you tried to install the latest version of FZ (in case you have one with a bug) ?

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Other

Help, I cannot connect to FTP

Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

[Admin]

Looking at the screenshot, it appears that you changed some settings and removed the log viewer from the top of the page. And of course, if you hide the logs, you won’t see any errors.

To bring it back, click the View menu at the top, and check the “Message log” option.

[haiflosse]

Thanks for the answer.
I enable again the log message and delete the ftp connection and create the ftp connection new in fz. I use the newest version of fz.
When I start the ftp connection I will get no message in the debug log message view and alsow I get no message regarding to the certifacation.

[Admin]

@haiflosse

When I start the ftp connection I will get no message in the debug log message view and alsow I get no message regarding to the certifacation.

If you don’t see anything in the FileZilla logs, then please try clicking the Connect button first. Because FileZilla always produces logs if it’s doing anything FTP wise. So if there is nothing, it means you are not even trying to connect.

If you do see some logs but you don’t see any issues, then I would like to ask you to share the logs anyway. We may be able to learn more from the logs than you can.

If you don’t want to share the logs, then that’s your decision. But please understand that if you don’t give us the information we need to troubleshoot the issue, we will not be able to help you.