I cannot access my website / hosting account properly. Sometimes I cannot access iFastNet, and I also had trouble receiving the password reset email. I am not sure if the problem is IP blocking, account suspension, or hosting account deactivation.
Other Information
Hello, my hosting account if0_42112965 is shown in red in my InfinityFree dashboard.
This hosting account contains two websites/domains: https://authenticmatcha.infinityfreeapp.com https://joomlaauthenticmatcha.infinityfreeapp.com
I need both websites for my school assignment, and my deadline is 29 June. Could you please help me check why this hosting account is red and tell me how I can reactivate or access it again?
Thank you.
It’s hidden in your post, but this here might be 95% of your answer. The remaining 5% is to click on your account and read the banner on the next page.
The answer is that your account is currently suspended for hitting the CPU limit. When you exceed the daily resource limits of your hosting account, the account will be suspended for 24 hours and automatically reactivated after that.
That’s a very broad set of issues, including some systems where are completely unrelated to each other (password reset emails do not touch iFastNet systems at all, and are related to your client area profile, not your hosting account).