Cannot access file manager or ftp


i have a new wordpress installation and I cannot connect to ftp or filemanager. Ther error messages so far have been:

The authentication operation operation timed out
FTP Connection to … failed

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Hi Please see other posts, currently i got in touch with InfinityFree’s Hosting provider and the ftp server is experiencing issues!

There’s a problem with the FTP server and we’re working on resolving this.

Hello @TurboTesla
Welcome to the community!

Yes you are correct. There’s issues with the FTP manager. We really understand your issue and it is under maintenance. Please understand

Thank you Ill check back, I thought it was me doing something wrong

No! Don’t worry, it should only take about 2 hours, but your website will still function!

Maybe it has nothing to do with maintenance. Or it’s a server hiccups.

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I got in contact with them;

Hi there,

There is a known issue with FTP/File manager, please allow a few hours for this to be resolved.

Thank you and stay safe !

Sorry i must have said that in a weird way, i just assume it will take a few hours

Few hours :expressionless:

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