Can you help me

Hosting Support
1

hola como estan buenas tardes ami tan bien me sale este is already assigned and in use.4
cuando quiero poner mi dominio quisiera saber si me podrían ayudar por favor el dominio es soft-bolivia.com de antemano muchas gracias

Translated by the moderator
Hello, how are you?
When I want to put my domain I would like to know if you could help me please. The domain is soft-bolivia.com in advance, thank you very much

2

Hello @raultvmusic, and welcome to the forum! In the future, please type in English or use a translator.

What do you mean by this? Will this support article help you out?

Thanks.

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Yeah Google Translate is not good at translating. He or she meant “When I try to enter my domain (soft-bolivia.com) it says the domain name is already assigned and in use. Can you help me out?”

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4

Ah, thanks @ropesnb.

@raultvmusic, this most quickly means that this domain is already being used by a different hosting company, or on a different InfinityFree account. You will need to remove the domain from whoever it is currently hosted with. Changing the nameservers to InfinityFree will not work because many free hosts use the same provider, and are connected. After you remove the domain from your old host, wait a few hours and then try again. If you have never hosted this domain before, just let me know.

Thanks!

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5

I do not remember that I have another record maybe with my old account but I no longer remember it because I lost it hera e-mail hidden by MOD - PII
so well I have already changed the dns but please I would like to know if you could help me in advance, thank you very much

6

Go to https://support.ifastnet.com and tell them to remove your domain. They may ask for some proof and after that you can add your domain here.

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