C panel log in issue

epiz_28371209

Invalid log in

(please share the FULL error message you see)

Not able to get cpanel user id password

(other information and details relevant to your question)

Can you please, tell the problem is a clear way? Then only anyone can help you. My luck is always dipping and crashing, that’s why I think I can solve the problem if it’s described properly.

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Like @TurboX-Admin told, please describe further than just the title.

If you can’t log into the cPanel, then I’m suggesting to log out of your infinityfree account, log back in and then in your client area, press the control panel button. Sometimes the cPanel automatically logs you back out. I hope this helps.

If you just created your account (and there is a blue or yellow banner on the client area), that you may not be able to login the panel. Just wait until that goes away, and all should be working again.

Thanks!

You can get the username and password of your hosting account through the client area.

If those don’t work (and the Control Panel button in the client area doesn’t log you in anymore), then the account password may be corrupted. If so, just go into the Account Settings in the client area and update the password of your account.

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