I tried to login to my account, but it’s giving me a verification error
" Validation error
The selected custom domain is already in use on InfinityFree. Please remove the custom domain from your other account at InfinityFree before you can add it to a new account."
Username (e.g. epiz_XXX) or Website URL
(please specify the website or account you are asking about)
Error Message
(please share the FULL error message you see)
Other Information
(other information and details relevant to your question)
Just as the message says, you already are using that domain on another account. Make sure you have removed the domain from the other account. Note that it also may be in use with another host, so not necessarily InfinityFree.
I bought the domain name from another provider and registered it in infinityFree though after registering for hosting, the client area of my account is inaccessible since it displays the screenshot below.
no at first before creating the account on infinity free it gave me an option to add it and it asked to wait for 24hrs then …after 24 hrs no account was created when i logged in and it displayed that the domain name is already in use on infinity free
while i cannot the access the account since there was no account created. There is no hosting plant or services in the domain provider.
The domain must be in use somewhere, even if it is not with InfinityFree (Check other hosts that you have used before). Perhaps Admin could take a further look.
That’s the thing: it may not be your account. And we cannot just delete someone else’s account because you say you own one of the domain names on it.
Can you please send an email to [email protected] with a link to this message and some proof of ownership of the domain name? A screenshot of the domain in NameSilo’s panel will suffice.