All Automatically My All Hosting Accounts Has Been Suspended Without Any Reason Please infinityFree Please Solve My Issue immedatly i know i can’t Broken Any Privacy Or Policy But I don’t Know How Can i Fix Issue Now I have Option Ticket But not Responding Me From Support Team @infinityFreeTeam
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Not Any Specific Domine Or Hosting my 80% Hosting Accounts Suspende i think Automated bot Wrong Triger Or System Error Reason I am wating Support Team Valuable Reply In Ticket Thanks
Welcome to the InfinityFree community forum! Good to have you here.
Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.
The account that hosts yallashop.ct.ws is suspended for abuse, and it has been since yesterday. That’s the only account on your profile that’s currently suspended. The other accounts on your profile are deleted, so if you’re expecting more suspended accounts than that, they may be on a different members area profile.
The knowledge base says most abuse suspensions are automatic, and the filters sometimes flag safe websites by mistake. Abuse suspensions are never lifted automatically. Staff have to review the account, and that only happens through a support ticket. The same article says that if several accounts are suspended, you need to submit a ticket for each one.
Here’s the article on suspensions that look like they have no reason:
And here’s the one on what to do after a suspension, including the review steps:
Do you have a ticket open for this suspended account specifically? If not, submit one from the account’s page in the client area.
Hosting accounts are never suspended without a reason. If you believe this was an error, please open a support ticket and wait for a reply, instead of ranting on the community forum and pinging non-existent accounts, as nobody on this forum, including the Admin, can handle suspensions.
That is to say “80% of my accounts got suspended” is very sus to me. You should only have a maxium of 3 hosting accounts which doesn’t make “80%” at any time.
dear not one account inside 3 hostings i know but my other accounts also same time suspended i mean 8 to 10 plus infinityfree accounts inside 3 accounts all suspened one time how ?
Please understand my issue clearly. I am NOT talking about just one Gmail account.
I know that one Gmail account has a maximum limit of 3 hosting accounts. The problem is that my OTHER hosting accounts, which are registered under DIFFERENT Gmail addresses, have ALSO been suspended at the same time.
This is a widespread issue across my multiple accounts, not just this single one. Please check why all my different Gmail hosting accounts are being suspended together
This is precisely the reason why all of them are suspended.
You actually think we are dumb enough to only calculate the account number with an email address only, instead of the actual person who are registering all those accounts?
One email address can only have 3 accounts. Using multiple emails to bypass that restriction is considered abuse.
Please do not misunderstand my intentions. I never assumed or thought that your system was not smart enough to track multiple accounts, nor was I trying to cheat or bypass your rules.
I am a huge fan of InfinityFree because you provide amazing free services and features that help people like us. I use these accounts strictly for learning, testing, debugging, and hosting small, non-commercial practice projects. It is a vital tool for my personal growth and education, and I have always been deeply grateful for the help InfinityFree provides.
My intention was never to abuse your resources or bypass the 3-account limit maliciously. It was just a genuine requirement for keeping my small test projects separate. I truly respect your platform and your policies. If using multiple emails for these small testing sites is strictly against your terms, I apologize. Please let me know how I can resolve this or retrieve my data, as these projects are very important for my learning.
Please stop with the “make everything bold to make it stand out” thingy. Afterall, if you have an excuse, you need to say that to the support ticket, not here, because nobody here handles support tickets or account suspensions.
Thank you for guiding me. I apologize for formatting the text that way, I just wanted to make my point clear. I understand now that this is not the place for support. I will open an official support ticket regarding my account suspension as you suggested. Thank you for your time.
The rule is three accounts per PERSON. Not three accounts per email address.
However, that’s not the reason your account was suspended. But that’s all I can tell you here, you’ll need to wait for a reply to the ticket you submitted through the members area.