Asks me for ftp access when updating / installing wp plugins

Hosting Support
1

epiz_29143939

For this website demo1inmobiliaria.lovestoblog.com

ERROR FTP
ERROR FTP624×595 41.1 KB

Error Message

Hello, I try to update to download plugins and it asks me for the access data (Hostname, FTP user and password) I already tried what it says here >>

2

I already tried this >>> Help, I cannot connect to FTP

and it remains the same … :sob: :sob: :sob: :sob: :sob: :sob:

3

Its FTP not FTPS