All of my files in online file manager are missing

[BEUP_2025]

Website URL

beup.synergize.co

apas.page.gd

test1507.free.nf

Error Message

showing an error 403 forbidden earlier, then it’s blank.

Other Information

showing an error 403 forbidden earlier, then I checked in hosting accounts>domains>manage then it’s showing:

“The directory of this website is missing!

Your domain name is linked to the directory “apas.page.gd/htdocs”, but this directory is missing from your account. Please make sure the directory exists with the right name.“ Please help me, I was created many important file. Please restore my files back. Please.

[dan3008]

have you tried using Filezilla and making sure that your files are still there?

@BEUP_2025

I was created many important file

You are responsible for keeping your own backups

[Admin]

I checked your account and the files are definitely gone.

And as much as it pains me to say: there is nothing we can do for you.

We have no way to restore the deleted files. There is no trash folder and we don’t make backups of free hosting accounts.

I also have no way to tell why the files are gone. I have no way to tell whether it’s something you did, something we did, or something someone else entirely did.