Activation and deactivation

[mr.ark]

Website URL

http://vidyadhanam.epizy.com/

(please specify the URL of the site on which you are experiencing the problem)

Error Message

(please share the FULL error message you see, if applicable)

This site can’t be reached

vidyadhanam.epizy.com took too long to respond.

Other Information

(other information and details relevant to your question)
The website was working properly but as it wasn’t used, it became deactivate. After successful reactivation, the website is not working. Above error is shown as the site is not loading. Please help immediately.

[Frank419]

It says 403 forbidden for me.

If you are expecting a directory listing then please add

Options +Indexes

into your .htaccess file in your htdocs. Notice that the .htaccess in your root folder cannot be edited.

If there’s none then create one in your htdocs.

[Greenreader9]

@Frank419

Notice that the .htaccess in your root folder cannot be edited.

No, you can edit the .htaccess file in your root folder (htdocs). Don’t edit the .htaccess file that is outside your root folder.

[Frank419]

I think you don’t understand me.

In fact we are referring to the same thing: /.htaccess. But you mistake my “root” into the website root — I’m talking about the account root.

[mr.ark]

Provided solution is not working.

[ChrisPAR]

This article might, then:

Redirected to InfinityFree 403 Forbidden page

While working on your website, you may be redirected to the InfinityFree 403 error page. This article explains why this can happen, and what you can do to solve it. The directory does not contain an index file If you try to request a URL without a file name in the URL (e.g. http://example.com/ or http://example.com/blog/), the server will look for a so-called index file. An index file is a file with the name index.php, index.html, index.htm or index2.html in the folder you’re trying to access.…

If not, can you send a screenshot of the content of your htdocs folder?

[mr.ark]

Attached the screenshots for the error. Please help immediately.
It was working properly before deactivation. Suddenly, after reactivating, the site stopped working. Contacted the developer team but found that error is from Hosting provider’s end. Kindly help as soon as possible.

[Ziverre]

What is inside your htaccess file?

[KangJL]

See this?

This is the url to use

http://vidyadhanam.epizy.com/vidyadhanam/?i=1

@mr.ark

but found that error is from Hosting provider’s end

Issue is on your end. So fix it yourself

[mr.ark]

Don’t know how is it working on your side, it is not working anywhere on our side. Requesting the team for help.

[ChrisPAR]

http://vidyadhanam.epizy.com/ now works fine for me, as it seems you moved the content:

Try clearing your browser’s cache.

If you are still facing issues, please describe what isn’t working and provide more information (screenshots may also help).

[mr.ark]

Hello, application is not working for a particular IP. Can I get possible help regarding the issue?

[Ziverre]

What do you mean by “not working”?

[mr.ark]

For a particular network connection, the website is showing - This site can’t be reached.
For other network connections, it is working fine. I want to run website on all network connections.

[JxstErg1]

You might have to get this sorted out with the ISP you’re using, or configure a fast DNS resolver on your computer, like 1.1.1.1 or Google Public DNS.

[mr.ark]

Getting the same issue on other devices using same network connection also.

[Ziverre]

@mr.ark

This site can’t be reached.

This is too simplified, such thing can mean anything. Show a screenshot.

[Ziverre]

Could be that your internet service provider has blocked the website.

[mr.ark]

Following error is displayed while accessing the website using same network on any devices. I cannot change the network. Please help. Website was accessible using that network too before getting deactivated.

[KangJL]

@mr.ark

I cannot change the network

Then we cannot help you. Issue is likely on your end