Account temporarily suspended all the time

[coolie897]

epiz_29390337

Error Message

Your account was suspended because you hit the I/O Limits. Learn more about this limit.

Your account will be reactivated automatically in 14 hours from now.

Don’t want to wait any longer? iFastNet can migrate your website quickly and for free, even if your account is suspended!

Other Information

My account is suspended again and again the moment it is reactivated. There is no way I can enter into my cpanel nor website to troubleshoot or fix anything. What can I do to stop this?

I’m also considering to migrate to a local paid hosting. But to do that, I will need to login to my cpanel, which currently I’m unable to do so.

Appreciate any help. Thank you.

[jaikrishna.t]

Do you use WordPress? Plugins contribute to the I/O usage. Removing some of them may help.

[coolie897]

The thing is I can’t even access the WP admin now to remove the plugins. The moment the account is reactivated, it gets suspended immediately. Is there any other way?

[jaikrishna.t]

Not actually from what I know😭

[AnisMehmahi]

did you get any solution I’m having the exact same problem

[Greenreader9]

I think there may be an issue with the IO resetting. Hopefully Admin will look into it.

Edit:

My account keep suspending again and again for days

iFastNet has investigated the issue, and have concluded that there is no issue with the resource usage metrics, which means that your accounts were all suspended because you actually exceeded the IO limits of the account. So to fix this, you’ll need to reduce your IO usage, or get more IO power by upgrading to premium hosting.