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Error message: Your account is Suspended
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Thanks in advance.
KangJL
April 18, 2023, 3:17am
2
We cannot help you. Please raise support ticket in the client area.
2 Likes
Ticket has been send, others users have the same problem.
Admin
April 18, 2023, 3:24pm
6
Please see my reply here:
I checked your account and I see it has already been reactivated.
Based on what I see, it seems as if a bug was introduced to the automatic abuse scanners that caused a large number of accounts to be suspended. I guess the bug was fixed and all affected accounts reactivated, but they may not have bothered to reply to all the tickets that were raised as a consequence. Because I did check, and the number of tickets having been raised is VERY HIGH.
1 Like
Thanks for your valuable support.
system
April 26, 2023, 2:43am
8
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